You'll learn the fundamentals of
business writing in just one day

• Would you like easy-to-follow rules so that your writing
  is clear and concise?

• Do you understand the right conventions for emails and letters?

• What are the rules for salutations, signoffs, and the correct
  way to format?

• Do you want simple templates for all your correspondence?

It’s vital to be able to communicate professionally, clearly and accurately. By understanding the fundamental rules of business writing, you’ll be able to write confidently at work.

If you haven’t had formal training in business writing, don’t worry. You’re not alone. Often, this fundamental work skill is not taught at schools or universities, but it should be. That's because effective communication is the key to creating a good impression with customers and improving your job prospects. The way you write your letters and emails could, in many cases, make or break your career.

It’s so important to get the basics right – and you’ll be able to apply these skills throughout your career.

Here's what you'll learn

In this one-day workshop, you’ll learn:

• the four key questions you must ask before writing any document
• a step-by-step guideline on how to write most business documents
• valuable templates to help you write your letters and emails
• the 11 Golden Rules of business writing
• the right way to write salutations, honorifics and signoffs
• how to deliver bad news in writing
• a clear framework on how to write clearly and concisely
• how to order information effectively
• how to use apostrophes correctly
• clarify frequently confused terms
• and much more.

In this workshop, there will be practical exercises to help you put your new skills into action. This seminar is ideal for:

• people who want to improve their written communication skills
• anyone in a customer-facing role
• all support staff and sales staff
• recent graduates
• anyone who wants to write with confidence in the workplace.

Our seminars are held in our harbourside training rooms in Milsons Point in a collegial, non-threatening classroom setting. You’ll learn the skills you need to master the fundamentals of business writing so that you will enjoy the process and write with confidence.

You’ll also receive:

• A comprehensive set of course notes and exercises, including apostrophe guides you can share with everyone in the office.
• A copy of the Sydney Writers' Centre's Editorial Style Guide for Business (valued at $75)

Learn from the best

TONY SPENCER-SMITH

Tony Spencer-Smith is a corporate writer, editor and trainer, an award-winning novelist and former Editor-in-Chief of Reader’s Digest magazine. Over the last eight years he has delivered writing training courses to many hundreds of people from numerous organisations including the ABC, Allianz, Austrade, AMP, Department of Innovation, Industry, Science and Research, Macquarie Bank, Optus, the Royal Institute for Deaf and Blind Children and the Wesley Mission. ...more